Terms of service
Welcome to The Noble Paw. This website and its e-commerce services (the "Services") are operated by our team. Throughout the site, the terms “we”, “us” and “our” refer to The Noble Paw. We offer this website, including all information, tools, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site across the United Kingdom.
Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence, and you have given us your consent to allow any of your minor dependents to use this site.
To purchase any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.
Product Information and Limitations
We make every effort to display our curated pet products as accurately as possible. However, minor variations in product color, appearance, or packaging may occur due to device screen configurations or upgrades made by our global suppliers.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis. Purchases are subject to resolution solely in accordance with our Refund & Return Policy.
Orders and Cancellations
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason at our discretion. Your order is not accepted until we confirm it via email. We must receive and process your payment before acceptance.
Please review your order carefully before submitting; due to our express fulfillment times, cancellation requests can typically only be accommodated within 1 hour of purchase. You represent and warrant that your purchases are for personal or household use only and not for commercial resale.
Prices and Billing
Prices, discounts, and promotions are subject to change without notice. Prices charged will be the price in effect at the time the order is placed and will be set out in your confirmation email. Posted prices are displayed in British Pounds (GBP - £).
You agree to provide current, complete, and accurate purchase, payment, and account information, ensuring your UK Postcode and email address are correct so that we can complete your transactions and contact you as needed.
Shipping and Delivery Liability
All delivery times provided are estimates only and are not strictly guaranteed. We are not liable for shipping delays caused by carriers, customs processing, or events outside our control. Once we transfer the products to the logistics carrier, title and risk of loss pass to you. Complete details can be found in our Shipping & Delivery Policy.
Intellectual Property
Our Services, including but not limited to all trademarks, brand names, custom mascot logos, text, displays, images, graphics, product reviews, and the arrangement thereof, are owned by The Noble Paw, its affiliates, or licensors and are protected by copyright and intellectual property laws.
You must not reproduce, distribute, modify, create derivative works of, or commercially exploit any material from our Services without our prior written consent.
Third-Party Links and Tools
We may provide you with access to third-party tools or links (such as global tracking systems or carrier portals) over which we have no control or input. You agree that we provide access to such tools ”as is” and ”as available” without any warranties or liability arising from your use of them. Any use of optional third-party tools is entirely at your own risk.
Relationship With Shopify
The Noble Paw is powered by Shopify, which enables us to provide the online platform to you. However, any sales and purchases you make are made directly with The Noble Paw. By using the Services, you agree that Shopify is not responsible for any aspect of sales between you and us, including any loss or damage resulting from purchased products. You hereby release Shopify from all claims and liabilities related to your transactions.
Privacy and Data Transmission
All personal information we collect through the Services is handled in accordance with standard data regulations and our Privacy Policy. Because our platform is hosted by Shopify, you acknowledge that your submitted data will be transmitted to and shared with Shopify and trusted third-party partners to process your transactions and manage fulfillment.
Prohibited Uses
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property or the rights of others; (c) to submit false or misleading information; (d) to upload viruses or malicious code; (e) to collect or track the personal information of others; or (f) to use automated tools, bots, or scraping software to access our store. We reserve the right to terminate your access or account for violating any prohibited uses.
Limitation of Liability and Indemnification
To the fullest extent provided by law, in no case shall The Noble Paw, our directors, employees, affiliates, or service providers, be liable for any injury, loss, claim, or any direct, indirect, or consequential damages of any kind arising from your use of the Services or any products procured through the store. You agree to indemnify and hold harmless The Noble Paw and Shopify from any third-party claims or demands due to your breach of these Terms.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with standard e-commerce regulations and United Kingdom consumer protection laws.
Contact Information
Questions about these Terms of Service should be sent to our digital support team at: contact@thenoblepawboutique.com
Trading Name: The Noble Paw
Support Channel: contact@thenoblepawboutique.com